Terms and Conditions

Terms and Conditions for Sales Lead Automation LLC

Last Updated: 1-1-2025

Welcome to SalesLeadAutomation.com, operated by Sales Lead Automation LLC, a Florida limited liability company (“Company”, “we”, “us”, “our” or “SLA”). By engaging with our services or using our website, you (“Client”, “you”, or “your”) agree to be bound by the following terms and conditions.

1. Services Overview

Sales Lead Automation LLC provides lead generation and marketing services, including the resale and white-labeling of third-party Software-as-a-Service (SaaS) technologies, and marketing-related support services delivered via prepaid hour blocks.

2. SaaS Products & Payment Terms

We offer access to third-party and proprietary marketing technologies on a subscription basis:

Monthly Subscriptions: Payment is due in advance or upon receipt of invoice unless otherwise agreed upon in writing.
Annual Retainer Clients: SaaS tools and services are billed on Net 30 terms.

Failure to pay on time may result in suspension or termination of service at our discretion.

3. Support Hours

Clients may purchase prepaid blocks of support hours in increments of 10, 20, 40, or more. These hours may be used for any marketing service we provide, including:

Strategy and consulting
Campaign creation and execution
Content development
Technical setup and support
Email, chat, or phone correspondence

Support Hours:

Do not expire until fully used.
Are tracked and billed in real-time against client activity.
Are non-refundable once used.
SLA is under no obligation to provide marketing support once your hours expire with the exception of technology support.
Tech support is included for clients who only purchase technology from SLA.

Email Correspondence Billing:

Clients with support hour agreements are billed 90 seconds per email received, regardless of email length or complexity. This reflects an average time across all client interactions for reading, processing, and responding to emails.

4. No Guarantees

While we commit to using industry best practices, we make no guarantees or warranties (express or implied) regarding the outcome or success of any campaign, lead volume, or revenue increase resulting from our services or the SaaS tools we provide.

5. Termination

Either party may terminate retainer agreements with 30 days’ written notice.
SaaS technologies can be terminated anytime prior to the next billing date.
Upon termination, unused support hours will remain available for use unless the termination is due to non-payment or breach of terms, in which case we reserve the right to withhold services.

6. Intellectual Property

All materials developed or delivered as part of our services—excluding white-labeled SaaS platforms and third-party tools—remain the intellectual property of Sales Lead Automation LLC until paid for in full. Upon full payment, ownership of custom creative materials is transferred to the client.

7. Limitation of Liability

To the fullest extent permitted under Florida law, Sales Lead Automation LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the services or products provided.

8. Dispute Resolution and Governing Law

Any disputes, claims, or controversies arising out of or relating to our services or these Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. All legal proceedings must be initiated and maintained exclusively in a court of competent jurisdiction located in Florida.

9. Amendments

Sales Lead Automation LLC reserves the right to amend these Terms at any time. Continued use of our services after any such changes constitutes acceptance of the updated Terms.

10. Contact

If you have any questions about these Terms, please contact Shawn Elledge at:

Selledge@salesleadautomation.com

816-729-4405

14 Ryewood Circle, Homosassa, FL 34446